Security & Privacy
Plain steps to protect your accounts and your customers' data: passwords, two-factor codes, backups, phishing, lost phones, and what to do in the first hour after you've been hacked.
AI tools can read a client's file in seconds. Whether they should depends on what you promised the client.
One of the costliest email scams is a polite note from a vendor saying their bank details changed.
What you do in the first hour matters more than anything you do in the following month.
For most owners, the phone is the master key to the entire business.
Former employees and contractors usually still have access. Nobody ever closed the accounts.
Length does more work than complexity, and it's easier to remember.
Your files are saved. That doesn't mean they're safe.
The warning signs that an email is trying to trick you.
The second lock that stops most account break-ins cold.
Why reusing one strong password is the dangerous part - and the simple fix.
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Every so often I send a short note about something I fixed for a small business, or a tool worth knowing about.