Small Business · SF East Bay

Your clients might not be getting your emails. And you'd never know.

Most small business email setups have invisible problems: messages landing in spam, a domain that's easy to impersonate, replies going out from the wrong address. The Small Business Email Checkup finds every issue and fixes it, done for you, usually within a week.

30 years of corporate IT experience, applied locally.

Book a Free 15-Minute Consultation

I'll confirm your current setup and which option fits before any work begins. No obligation.

I work with a limited number of clients each month to keep quality high.

The Problem

Your email address says more than you think

When a prospect receives a proposal, an invoice, or a follow-up from [email protected], they notice. They may not say anything - but it registers.

A generic email address quietly signals that your business isn't quite established. It's the digital equivalent of a business card printed at home: the work may be excellent, the price right, but the presentation undercuts the confidence you're trying to build.

The same problem exists in a subtler form for business owners who have their own domain but use it as a forwarding address. The address looks right on the surface - [email protected] - but it arrives in a personal Gmail inbox, lacks proper deliverability configuration, and behaves like a personal account because it is one. Emails from that setup are more likely to land in spam. Your domain is easier to impersonate. Nothing about the setup reflects the business you're building.

Most small business owners don't realize this is a problem until it's already cost them something.

Without a proper setup
  • Emails land in spam, or never arrive
  • Your domain is easy to impersonate
  • Business email routes through a personal inbox
  • Missing authentication records (SPF, DKIM, DMARC)
  • Signals an unestablished business to prospects
After the Email Checkup
  • Emails reliably reach their destination
  • Domain protected against impersonation
  • Professional address on your domain, correctly configured
  • Full SPF, DKIM, and DMARC authentication in place
  • Inbox organized and working for your business
Email is one of the most visible parts of your business. It should reinforce your credibility - not quietly work against it.
What the Checkup Is

A complete review and fix - not a list of things to do yourself

This is not a consultation or a report. You do not receive a list of recommendations to implement on your own.

I review your current email configuration, identify every problem, and fix it. When the work is done, you have a professional, properly configured email setup: correct address, reliable delivery, organized inbox, and the authentication in place to protect your domain and your reputation.

What Every Checkup Includes

Every problem addressed, every fix done for you

Your email address Professional, on your domain, configured correctly
Email authentication SPF, DKIM, and DMARC: your emails arrive and your domain stays protected
Catch-all address Every email sent to your domain is captured, regardless of the address used
Inbox organization Filters and rules that automatically sort incoming email
Email signature Clean and professional, with your name, title, business, and contact info

Every fix is configured and tested. You receive a summary of everything that was done.

Corey Klass
Who Does the Checkup

Corey Klass

I spent 30 years in corporate IT and operations, working with large organizations on the kinds of systems, tools, and workflows that most small businesses have never had access to.

I started the Small Business Email Checkup because most small business owners are running email setups that were never properly configured - and are quietly costing them credibility and missed messages every day. Most of it is fixable in a matter of days.

I work with solo professionals and small teams in the SF East Bay who want their operations to actually work for them instead of against them.

Is This Right for You?

Designed for local solo professionals and small teams

Best suited for business owners who:

  • Are still using a personal Gmail address for business
  • Have a domain email that simply forwards to a personal inbox
  • Have Google Workspace or Microsoft 365 but suspect it isn't configured correctly
  • Have had clients mention they didn't receive an email
  • Want their email setup handled correctly, once and for all

Common clients include:

  • Consultants and advisors
  • Financial professionals
  • Real estate professionals
  • Agencies and creatives
  • Independent service providers
Two Options Depending on Where You're Starting

The same checkup and fixes. The difference is whether you need to move platforms.

Both options include the full email review and every fix. The only difference is whether your current setup can be corrected where it is, or whether you need to move to a proper business email platform first.

Configuration ($199) Configuration + Migration ($349)
Email setup assessment
Professional address configuration
SPF / DKIM / DMARC
Catch-all address
Inbox filters and auto-organization
Professional email signature
Platform migration (Google Workspace / M365) -
DNS and MX record configuration -
Email history migration -
Fee credited toward Efficiency Checkup

Platform subscription note: Google Workspace and Microsoft 365 carry a monthly fee paid directly to Google or Microsoft (~$6–12/month). This is separate from the Email Checkup fee.

Not sure which you need? The free consultation will confirm it.

The Process

Four steps, minimal time on your end

1
Free consultation (15 minutes): I confirm your current setup and which option fits. No obligation.
2
Intake: You complete a short form and provide access to your domain registrar and current email setup.
3
Review and fix: I analyze your configuration, identify every problem, and implement all fixes.
4
Delivery: You receive a summary of everything that was done, and your email is working correctly.

Most configurations are complete within two to three business days of receiving access. Migrations may take a day or two longer.

Common Questions

What you want to know before getting started

How long does this take?

Most configurations are complete within two to three business days of receiving access. Migrations may take a day or two longer depending on the platform and the size of your email history.

Which email platform do you recommend?

Google Workspace for most small businesses. It's familiar, reliable, and integrates well with the tools most business owners already use. Microsoft 365 is a strong alternative if you're already in the Microsoft ecosystem. I'll recommend the right platform based on your situation during the free consultation.

What if I'm not sure which option I need?

That's what the free consultation is for. We'll look at your current setup together, confirm what you have, and I'll tell you which option fits. Most people know within five minutes of that conversation.

Client Story

What clients are saying

I thought I was sending emails - turns out many of them were going straight to spam. Corey found the problem in our first meeting: my domain wasn't set up with the authentication that email providers require, and nobody had ever caught it. He also set up a catch-all email so that anything sent to any address at my domain comes straight to my inbox - something I didn't even know was possible but use constantly now. On top of that, he walked me through a full review of how we were operating - file organization, website performance, our marketing setup, getting my business phone configured correctly. Everything had a clear explanation and a specific next step. If you're running a small organization and you're not sure whether your tech is actually working for you, Corey will find out fast.
Jon Green, President of Green Ties
Jon Green
President, Green Ties
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Fix your business email. Start looking like the business you are.

If you're not sure whether your email setup is working correctly, there's a reasonable chance it isn't. The first conversation is free, takes 15 minutes, and confirms exactly what needs to be done before any work begins.

Book a Free 15-Minute Consultation

I'll confirm what you have, what needs fixing, and which option is the right fit.

Prefer email or phone? info@klassconcepts.com · (925) 445-3525